ComTrade AU Pty Limited (“ComTrade”) is the operator of comtrade.com.au (“the Site”). This Privacy Notice describes:
- the personal information we collect and how we use that information
- when we might disclose your personal information; and
- how we keep and protect your personal information.
The Privacy Notice applies to this Site and to any applications, services or tools (collectively “Services”) where this Privacy Notice is referenced.
We collect, process and retain personal information from you and any devices (including mobile devices) you use when you: register for an account with us, use our Services, give us information on a web form, update or add information to your account, join community discussions, chats or dispute resolution or when you otherwise contact us.
We use your personal information to: provide and improve our Services, give you a personalised experience on our sites, contact you, provide customer service, provide you with personalised advertising and marketing, including marketing from third parties, and detect, prevent and investigate fraud and/or other illegal activities.
We keep personal information from active accounts as long as it is needed for our operations. We also keep personal information from closed accounts when we’re legally required to and also to stop fraud, collect outstanding fees, troubleshoot problems, help with investigations, enforce our Terms of Use and take other actions under applicable national laws.
You choose how we use your personal information to communicate with you while we protect your information using technical and administrative security measures. You can access and correct your personal informationat anytime.
We may share your personal information with third parties to provide you with our Services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities. We don’t give your personal information to third parties for their marketing and advertising purposes unless you give us permission.